If you have MS Office, it means that you already have an affordable CRM solution. Why do you need to develop another one? Cut costs, unlock Microsoft Office 365 Enterprise, and take an in-depth look at what MS Office has to offer to successfully manage your customers. Plan, analyze, and make decisions with the help of Excel spreadsheets, Word documents, and other tools that MS Office has to offer.
What can Microsoft Office do for you?
Businesses around the world start their day reading/sending email in Microsoft Outlook. Microsoft Outlook is a reliable tool that can help you track all your customer interactions and it also ensures that nothing falls through the cracks when it comes to cultivating customer relationships. For example, you can set reminders on a customer’s birthday which will help you build an interpersonal and caring service for your customer.
If your employees are not knowledgeable enough about the in depths of Microsoft Office, don’t worry, they can always be trained. It is very easy and simple! For example, an employee who uses Microsoft Word to type out mailing labels can reduce processing time by as much as 80% by gaining a mastery of the mail merge feature through the training. And it is very easy to learn.
If you or your employees are always on the move, Microsoft Office Web Applications can help access business information from anywhere. These browser-based versions of Excel, Microsoft Outlook, Microsoft OneNote, Microsoft PowerPoint, and Microsoft Word make it much easier to access and update information while you or your employees are away from the office.
Microsoft Office is inclusive of a coauthoring feature which enables team members to collaborate on documents easily (Word, One Note and PowerPoint) in real time and avoid email exchanges and having to combine edits.
No matter what activity you are performing -whether it’s formatting or analyzing data-Microsoft Excel is a tool that is most useful to successfully complete a task. You will undoubtedly experience faster calculations in its formula-intensive worksheets because MS Excel supports multiple processors. In Excel, you can quickly format the data in your worksheet by applying a theme and by using a specific style. These themes can be shared across other Office programs, such as Word and PowerPoint. You can even enhance looks of the document by using Excel-specific items, such as Excel tables, charts, Pivot Tables, shapes, or diagrams. In Office Excel, you can quickly arrange your worksheet data to find the answers that you need by using enhanced filtering and sorting.
Customer Relationship Management solutions are designed to serve as a simple yet powerful tool to streamline business processes and effectively manage and improve customer relations. At the same time, Microsoft Office applications serve as the complete end-to-end solution for all business needs with the added benefit of zero maintenance cost.